GORILLA Aluminium Heavy Duty Mighty Extension Plank 2.4m - 3.9m. If you wish to exercise this right you must in the first instance contact us via phone 01858 455055 or email advising us of your wish to change your mind, its then your responsibility to arrange for the goods to be returned to us within 14 days of ending the contract.įor more information on our full returns policy, click here. LITTLE GIANT Aluminium Telescopic Plank 2.7m - 4.5m The Little Giant Plank converts any of our multi-use ladders into a simple scaffolding. If your goods are being delivered in multiple deliveries your right starts from the point the last delivery is received. This right starts from the point you or someone you nominate receives the goods. This right stipulates that for most products purchased online you have a legal right to change your mind within 14 days and receive a refund under the consumer contracts regulations 2013. Occasionally goods are damaged during transit, therefore you may need to confirm the packaging/goods were intact (prior to collection) to the courier as part of the refund process.Īs a consumer you have the right to change your mind (Consumer Regulations 2013). Roof Giant strongly recommend you take photographs of goods before returning. Important Note: Please do not send goods back to Roof Giant before speaking to the Roof Giant sales office. Yes, we do but our transport charges incorporated in the site do not cover these areas, please contact our sales team on 01858 455055 during office hours for costs or we will contact you to make the additional payment once you have completed your online purchase. This will incur a premium charge if possible.ĭo you deliver to Northern Ireland/Guernsey/The Scottish Highlands/Isle of Wight? If you do need an urgent Saturday delivery please contact out sales team on 01858 455055 during office hours who will be able to confirm. Not as standard, our deliveries are made Monday to Friday. If you are ordering larger quantities please contact out sales team who will be able to confirm if this is possible. Not as standard, we show the delivery charges separate once you go to the checkout so it is clear what you are paying for the products and delivery costs. Please contact our sales office on 01858 455055 or email and we will advise on the status of your order.ĭo you offer FREE Delivery if I spend a substantial amount? What if my delivery doesn't turn up on time? If you have a particular item that you require quicker than the guide on our website, please contact our sales team on 01858 455055 during office hours, they will be able to confirm whether a quicker delivery if possible. We currently do not offer next day delivery but hope to offer this soon. The majority of products can be delivered within 3-5 working days.We will advise you if the delivery period is different from than stated on our website. The estimated delivery times are shown on each product page, we will email you each step of the way to keep you informed. The cost is automatically calculated when you add items to the shopping basket. Delivery charges will vary and will depend on the manufacturer, weight, size and delivery location.
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